OUR FREQUENTLY ASKED QUESTIONS
FAQs
Product information
What materials are your beds made from?
Our bed bases are expertly crafted from FSC-certified plywood and furniture board, ensuring both durability and sustainability. These premium materials create a sturdy, long-lasting foundation. For ultimate comfort, our mattresses feature high-quality innersprings that promote excellent ventilation, making them hygienic and durable. Each innerspring is encased in a fabric layer and topped with T25 foam for superior support. We select only the finest fabrics, each designed for long-lasting wear, and rigorously tested to meet our high standards. Our toppers are made from T25 foam, wrapped in an anti-allergy, dirt-repellent mattress fabric—perfect for a cleaner, healthier night's sleep.
How long does it take to assemble the bed?
Assembling your new bed has never been easier! Our beds are designed for quick and hassle-free setup in under 10 minutes. All you need is a size 13 bolt wrench. Simply connect the bed bases with 2 bolts. Attach the headboard with just 6 bolts. If your bed includes a footboard, it connects with 6 bolts, and you can skip connecting the bases. For best results, we recommend having two people on hand, as our high-quality beds are built to last and may be a bit heavy. Enjoy effortless assembly and luxurious sleep in no time!
Do the beds come with built-in storage space?
Yes! All our beds come with two spacious side-opening storage boxes, giving you practical storage without sacrificing comfort or style. The side-opening design lets you easily access your belongings, while still allowing you to place nightstands right next to the bed—no need to move them! Our smart storage solution offers both convenience and elegance for a clutter-free bedroom.
Is the mattress included with the bed?
Yes! Experience the perfect blend of comfort and luxury with our premium hotel-quality beds, designed to provide an exceptional night’s sleep for everyone. Each bed comes with a built-in, high-quality innerspring mattress rated H3 for ideal firmness—perfect for most sleepers. Beneath the mattress lies a spacious storage box, offering the convenience of extra space without sacrificing comfort.
What makes our beds even more special? Each boxspring includes not one, but two mattresses, topped with a single-piece topper to eliminate any gap—ensuring a seamless, uninterrupted sleep. Upholstered in the same elegant fabric as the bed, these mattresses feature a highly breathable design that promotes hygiene and keeps you feeling fresh night after night.
Our beds aren’t just made for hotels—they’re made for you. Upgrade your sleep experience today!
Are the beds customizable?
Absolutely! Discover endless possibilities with over 100 fabric colors and 10 luxurious fabric types to choose from, allowing you to customize your bed to match your unique style. Plus, with adjustable headboard heights, you can create the perfect fit for your space.
With 30 stunning models and 5 different sizes available for each, you're sure to find the perfect combination that elevates both comfort and design in your bedroom. Create your dream bed, tailored just for you!
Are the beds freestanding?
No, our beds are not freestanding. However our beds are designed to blend seamlessly into your space, perfect for placement against a wall. The back of each headboard is covered with premium black fibertex fabric, offering a clean, polished look while enhancing breathability and hygiene. This thoughtful design ensures your bed stays fresh and stylish, making it a perfect addition to any bedroom!
What is the warranty on your beds?
Rest easy with confidence! Every one of our beds comes with a 24-month warranty, covering any potential manufacturing defects to ensure your complete satisfaction. Please note, while the (free) top mattress is excluded from the warranty, it's designed to offer lasting comfort from day one.
Can I adjust the size of the headboard?
Absolutely! We offer headboards in a range of heights to perfectly suit your style and space. Choose from 82cm, 92cm, 102cm, 112cm, 122cm, 132cm, or 142cm, with our standard height set at 122cm. Want to customize the height? No problem—adjustments are available at no extra cost! Simply reach out to our friendly customer service team at service@budgetbeds.es to make your bed just the way you like it.
Where are Budget Beds manufactured?
Crafted with care in the European Union, all our beds are made using top-quality materials like FSC-certified plywood and premium furniture board. Our eco-friendly fabrics meet strict European standards, ensuring a safe, sustainable choice for your home.
Why risk your health with beds made outside of Europe? Inferior fabrics could contain harmful chemicals. Choose quality, safety, and style with our responsibly made, European-crafted beds—designed for your peace of mind.
Shipping & Delivery
What is the shipping time for a bed?
With 30 stunning models, 5 sizes, 10 luxurious fabrics, and over 100 color options, every bed we offer is custom-made just for you! Thanks to our efficient production process, your personalized bed will be ready in just 6 weeks. Once it arrives at our warehouse, we ship it out right away.
Handling time: 1-3 Business Days (Monday to Friday); custom-made or personalized orders may require additional processing time; transit time: 5-7 Business Days (Monday to Friday).
In a hurry? We also have beds in stock, available for immediate collection from our warehouse in Alfàs del Pi or for fast delivery. Contact us at service@budgetbeds.es to find out which models are ready for you today!
How much does shipping cost?
We offer the following shipping options within Spain:
Self Pick-up (Abrir la puerta - Self pick up - Ophalen): Free of charge.
Local delivery: Costs vary depending on your location; please enter your delivery address at checkout for exact shipping charges.
Mainland Spain (España Peninsular): €99.00
Balearic Islands (Islas Baleares): €199.00Please note that these rates apply only to orders within Spain.Shipping costs are location-based and will be automatically calculated during checkout, so you’ll know exactly what to expect. Wherever you are in Spain, we’ve got your delivery covered!
Can I track my order?
Yes, once your order is shipped, we will provide you with a tracking number to monitor your shipment's progress.
Payment
What payment methods do you accept?
We accept Visa, Mastercard, Maestro, American Express, Union Pay, PayPal and Google Pay.
Can I pay in installments?
We do not offer installment payment options at the moment. However, you can pay via PayPal Credit if available in your region.
Is my payment information secure?
Yes, we use industry-standard encryption to ensure that your payment details are kept secure.
Returns & Refunds
What is your return policy?
You may return your bed within 14 days of delivery for a full refund, provided it is unused and in its original packaging.
How do I request a refund?
To request a refund, please contact our support team at info@budgetbeds.shop with your order details, and they will guide you through the process.
How long does it take to process a refund?
Refunds are processed within 10 business days after we receive the returned product.
Support
How can I contact your customer support team?
You can contact us via email at info@budgetbeds.shop, and we will respond to your query as soon as possible.
Can I customize the headboard height or fabric of my bed?
Yes, we offer customization options for headboard heights (from 82cm to 142cm) and fabrics. Contact us for more details.
Do your beds come with a warranty?
Yes, all Budget Beds come with a 2 years warranty. Please mind that the top mattress is excluded from warranty.